Customer Service Excellence

Customer Service Excellence – Does it Still Exist?

As proclaimed by President George Bush in October 1992, our observance of National Customer Week begins October 4th. Bush declared in Proclamation 6485 (and I’m paraphrasing here) that for the US to remain competitive in the global economy; everyone involved in US business, from corporate CEO’s to frontline customer service personnel, must adapt a “personal goal” to deliver “the highest quality customer service”.

Rebecca IshibashiCustomer Service Excellence
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