All posts tagged: customer loyalty

Fill the Hole in Your Multi-Level or Direct Marketing Strategy

Most of us have a friend or relative who signed up and invested in a popular Multi-Level Marketing (MLM) or Direct Marketing (DM) business at some point.

And those of us who do have become very well acquainted with the marketing strategies that follow.
There are many highly dedicated MLM’s and DM’s out in the world who have transcended beyond the usual marketing strategies that are used by many in this industry. Those usual strategies include making suggestions or requests to friends, relatives, or connections to book a party, invite their friends and relatives.

Rebecca IshibashiFill the Hole in Your Multi-Level or Direct Marketing Strategy
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Make Your Clients Love You by: Listening

Clients want you to LISTEN – to really listen!

 

February is the month when retailers remind us about how special our personal relationships are and how we should recognize them with cards, candy, romantic dinners, and presents. But what about your clients and customers? February could also be a month to remind us all to nurture our business relationships too. Our clients want to feel valued and special. So this month, I’m giving you some reminders to help you make your clients love you now and for the rest of the year. Let’s start with listening.

Rebecca IshibashiMake Your Clients Love You by: Listening
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Customer Service Excellence

Customer Service Excellence – Does it Still Exist?

As proclaimed by President George Bush in October 1992, our observance of National Customer Week begins October 4th. Bush declared in Proclamation 6485 (and I’m paraphrasing here) that for the US to remain competitive in the global economy; everyone involved in US business, from corporate CEO’s to frontline customer service personnel, must adapt a “personal goal” to deliver “the highest quality customer service”.

Rebecca IshibashiCustomer Service Excellence
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